Returns & Exchanges
At Groove Life®, we stand behind our gear with a 94-year No BS Warranty and a 30-day hassle-free return policy. If your gear doesn't fit or meet your expectations, we’ll make it right with a seamless exchange or full refund.
Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
Select Your Option
Choose whether you would like to exchange your item for a different size or color, or return it for a refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in the original packaging or a similar mailer.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; we will process your refund or ship your exchange as soon as the package is scanned.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing